Enrollment Assistance for Medi-Cal2018-07-18T13:25:22+00:00

Enrollment Assistance for Medi-Cal

Goal

Our goal is to provide our patients with assistance in accessing affordable, integrated, high-quality health care in order to preserve and improve overall health and well-being.

Services by Health Care Options

Health Care Options (HCO) is part of the California Department of Health Care Services. HCO’s role is to assure access to health care through an enrollment broker contractor. The contractor gives information to Medi-Cal beneficiaries about managed care plans. This helps beneficiaries make informed choices about their Medi-Cal benefits. The plans may include medical and dental care services.

Main Functions
  • Coordinate activities in the managed care counties that include outreach and education in Social Service and Community-Based Organization locations

  • Give oversight of informing materials mailed to beneficiaries

  • Monitor and evaluate the Contractor’s operations and systems

A representative is present at the Medical Clinic every Tuesday from 9:00 a.m. – 12:00 p.m. and 1:00 p.m. – 4:00 p.m. Walk-ins are welcome.