The goal of Behavioral Health is to provide care for a variety of emotional and psychological challenges. We provide support through crisis intervention as well as mental health wellness and recovery services.
Within the first year of the Full Service Partnership Program, participants experienced a 90% drop in mental health emergency related visits to the emergency room and crisis stabilization unit.
Behavioral Health accomplishes its goals by providing access to age appropriate services, ensuring the quality of those services through its quality assurance plan and educating patients about their rights. Behavioral health also emphasizes prevention through the implementation of its mental health services act programming.
Supports for adults suffering with mental illness include a variety of housing services for those who meet the criteria and are actively participating in treatment. Housing supports are designed to prevent behavioral health clients from returning to or falling into homelessness. Additional supports for clients include community resource referrals.
County Behavioral Health services are open to Tehama County residents and Medi-Cal beneficiaries. Eligibility is determined through our assessment process to identify if an individual has a severe and persistent mental illness or is a child with severe emotional disturbance. You can access services by calling 1-800-240-3208. The first step in the process is to have an assessment, these assessments can happen either by walk in or by appointment. Once an assessment is completed and the individual’s unique needs are identified, a plan for treatment and services can be developed. Depending on eligibility, treatment and ongoing service may take place with the County or with an outside provider.
All individuals with mental illness have the same legal rights and responsibilities that are guaranteed to all other individuals as granted by the federal and state laws and constitution. Some of these rights include the right to receive treatment that promotes functioning independently, right to dignity privacy and humane care, right to be free from harm, and the right to receive prompt medical treatment. For a full understanding or your rights visit — http://www.dhcs.ca.gov/services/MH/Documents/PRC_LawsRegs_082113.pdf
Tehama County Health Services Agency strives to provide quality services to their clients in a respectful and compassionate manner. We accomplish this by conducting chart audits, reviewing services to make sure they are in compliance with state and federal regulations and investigating client grievances. If you are not happy with your mental health services you have the right to file a grievance or an appeal by contacting the Tehama County Health Services Agency Quality Assurance Manager at 530-527-8491 x2014. You may also request a patient rights advocate by calling 530-824-5451. Patients who have a complaint or a problem can, depending on the nature of the problem, file a grievance or an appeal. To learn more about how to file a grievance or appeal please review our “Member Problem Solution Guide” located in the publications section of our website.
California State Proposition 63 the Mental Health Services Act (MHSA) was passed in November of 2004. It provided counties throughout the state with additional funding to deliver mental health services. There were nine specific areas that counties would need to focus their efforts on. These areas include access to services, housing needs, employment, outreach, full service partnerships, prevention and early intervention, workforce education and training, capital facilities and technology and innovative practices. Through a collaborative stakeholder planning process the following areas were identified as needing attention: permanent housing for mental health consumers, providing mental health services in outlying areas of the county, helping consumers obtain meaningful employment, outreach and engagement on how to access mental health services, the need for on- site hospital assessments, need for additional services on weekends as well as the need for specialty services for dual diagnosis and tele psychiatry and finally staff training and development. To learn more about the activities associated with addressing these needs please review our Mental Health Services Act Plan located in the publications section of our website.
To look at behavioral health outcome data for Tehama County visit the links below: